At IDBI Federal, we are proud to have a claim process that is designed to make the
claims experience simple, quick and hassle-free.
Our ‘8 Day Claim Guarantee’ service is yet another initiative in our constant effort
to offer best in class claims experience to our customers. We will pay interest
of 8% on death claim amount for delay beyond 8 working days.
All death claims are eligible for this service except claims under micro insurance product.
- 8 working days will be calculated from date of receipt of all documents required by us, at our Corporate Office.
- We will pay interest of 8% on death claim amount for delay beyond 8 working days.
Note : For the purpose of death Claims under group products; the 8days claim guarantee shall commence from the date of receipt of complete set of documents by the Company at its Corporate Office from the Master Policy Holder (MPH) and not the date when member submits documents to the Master Policy Holders.
This guarantee will not apply to
- Death claims within 3 years of issuance/commencement/revival of policy or addition/deletion of any rider
- Death claims which require investigation in our opinion.
- Death claims under micro insurance product.
This service is effective from July 8, 2014.
We have a simple 3-step claims process. For more details, click here.
You can check your claim status online in our ‘Claim Status’ section.