We share our heartfelt condolences with the families of the victims of recent cyclones in the states of Odisha, Andhra Pradesh, West Bengal and Tamil Nadu. At IDBI Federal, we are determined to have a claims process that is designed to make the claims experience simple, quick and hassle-free. As a measure, IDBI Federal Life Insurance would not insist on Original Policy Document in case the same is lost during the Cyclones and will admit claims based on Claim form and Death certificate. In the absence of Death Certificate, one can register the claim basis certificate of death from any local government authority, hospitals or post-mortem reports. The company will also refer to the list of missing persons or deaths as issued by the government during such situations.

At IDBI Federal, fulfilling a claim is more than just a financial obligation. We consider it our duty to repay the trust reposed in us. To ensure that we provide you with complete support, please find below the contact details of the concerned persons who have been designated to help you out during these challenging times.

Name Contact Details Branch Address
Radhakanta Behera 9937360766 Current Address:

IDBI Federal Life Insurance Co Ltd., Basudha Mansion, Rasulgarh Square, Bhubaneswar, Pin - 751010.

Address effective 18th May 2019:

KAR Tower 2nd Floor Plot No. 1210/1744, Bomikhal,Bhubaneshwar - 751010.

Praveen Kumar Amancha 9441790971 IDBI Federal Life Insurance Co. Ltd., 3-5-922, Sri Sai Balaji Residency, Near Narayanaguda Fly Over, Himayathnagar, Hyderabad - 500029
Mamidi Srinivas 9397917508 IDBI Federal Life Insurance Co. Ltd., #46-24-2, 1St Floor, Konduri Towers, Danavaipeta, East Godavari District, Rajahmundry - 533103 Andhra Pradesh
Uday Kumar Garlapati 9494057157 IDBI Federal Life Insurance Co. Ltd., D no : 12-1-12, Shop No: G-12 , Ground Floor, SVR's Empire, Opp. Axis Bank, Sanakkayala Factory Road,Kothapet, Guntur - 522001 .Andhra Pradesh
Yerninti Hanumantharao 9949868168 IDBI Federal Life Insurance Co. Ltd., D.No.30-10-34/2, 3Rd Floor, Eswar Sai Surya Complex, Bank Of Baroda Building, Dabagardens, Visakhapatnam - 530020
Kapilavai Hari Babu / Uday Kumar Garlapati 9603437999/ 9494057157 IDBI Federal Life Insurance Co Ltd. 59A-2-1, 'Ramadarsini' 1st Floor,Near Saibaba Temple, New P & T Colony - 2,Vijayawada - 520 008.Andhra Pradesh
Rajesh Rapaka 9949002307 IDBI Federal Life Insurance Co. Ltd. 12 - 2 - 32, Vinayaka Complex, Dantuvari Street, Kakinada, Andhra Pradesh - 533001
Rabindra Nath Basak 9832409547 IDBI Federal Life Insurance Co. Ltd., 3rd floor , Plot No. 9105 And 8882, Beside Meghdoot Cinema Hall, Hillcart Road, Siliguri, West Bengal- 734001
Rafikul Islam 9734014353 IDBI Federal Life Insurance Co. Ltd., Sneha Commercial Complex, 1St Floor Above Medicare Image, Burnpur Road, Asansol, Dist- Paschim Barddhaman West Bengal - 713304.
Ajay Gupta 9830079408 IDBI Federal Life Insurance Co. Ltd., Space No. 1, 2Nd Floor, Shantiniketan Building, 8 Camac Street, Kolkata-700017
Jay Sahani 7044099227 IDBI Federal Life Insurance Co. Ltd. 1St Floor, Subhadra Bhawan, Adlabad Post, Egra, District Purba,Medinipur (Contai) .West Bengal :- 721429
M.N.Murugesan 9843066992 IDBI Federal Life Insurance Co. Ltd., Shree Shanmugapriya, No-454, 3Rd Floor, Cross Cut Road, Opp To Power House, Ponnaiyan Street, Coimbatore.641012.Tamil Nadu
Sridhar R 8828890501 IDBI Federal Life Insurance Co. Ltd., Raja Barley Building, No 45/1A-1, Bye Pass Road, Ponmeni Nagar, Madurai-625010
S A Syed Sadam Hussain Syed Athaulla 9791724027 IDBI Federal Life Insurance Co. Ltd. Srivari Complex 1st floor, 52/1, Meenakshi Sundaram street, Thirunagar colony, Erode - 638003
Dinesh 7418764636 IDBI Federal Life Insurance Co. Ltd. 3rd Floor, KRAS Building, No.63, Numgambakkam High Road, Opposite, Gowtham Manor Hotel, Numgambakkam, Chennai - 600034
Sairam Kumar S 9715151088 IDBI Federal Life Insurance Co. Ltd., Lakshmi Arcade, SF2,2nd Floor,11th Cross, Thillainagar,Trichy - 620018.

Alternatively, you can also contact us directly at our Head Office at the below mentioned Contact Nos.:

Name Contact Details
Shakir Ansari 9594999678 / 022 - 23029798
Samir Agnihotri 9820549605 / 022 - 23029757

You can also call up on our toll free number 1800 209 0502 or email us at claims@idbifederal.com

To know more details on how to file a claim, please click here.

How to File a Claim File your claim in 3 easy steps

  • Claims

Register a Death Claim

Here are the list of documents that need to be submitted to register a death claim.

  • Death Claim Form Download
  • Original Policy Document
  • Original / Attested copy of Death Certificate issued by Municipal Corporation
  • Attested copy of nominee’s photo ID and Residential proof (List of documents)
  • Medical records at the time of death and documents related to any past illnesses of the insured person
  • Cancelled cheque of the nominee’s bank account (containing IFSC code)

Death Claim will be registered on the date of receipt of the written intimation and the aforementioned documents at the Head Office.

Have queries regarding documents required to register a death claim? Check out our Claims FAQs

  • Claims

Claim Processing

If your documents are complete and we need no further documentation, we settle your death claim within 8 working days. In case the claim requires further investigation, the same will be completed by us within a reasonable time.

  • Claims

Claim Payout

Once the claim is settled by us, we shall transfer the claim amount to the bank account of the nominee(s) through Electronic Fund Transfer. In case of an Electronic Fund Transfer failure, we shall send the cheque to the nominee’s mailing address

Download Claim forms

Death Claim Forms

Accidental Death and Disablement Benefit Claim Form Download
Death Benefit Claim Form Download
Health Claim Form Download
Waiver of Premium Benefit Claim Form Download
Major Diseases Benefit Download

Other Forms

Employer's Certificate Download
Indemnity for Lost Policy Document Download
Open Title Documents – a) Indemnity Form Download
Open Title Documents – b) Surety Form Download
Open Title Documents – c) Waiver of Legal Evidence of Title Download
Physician's Statement Download
Outstanding Loan Schedule Form Download

Frequently Asked Questions about Claims

A claim must be reported as soon as possible, to enable the Company to ensure a smooth process.
The Company considers the sum-at-risk, cause of the claim incident, circumstances of the claim and duration of the policy. For example, in an accidental death,specific proofs such as post mortem and police reports are required.For death due to illness, we may call for hospital records, test reports, etc.
The original Policy Document is a mandatory document for processing any claim; however if the same is lost or misplaced we may call for some alternate document / s and the claim is processed further.
  • • The Nominee or Appointee (in case of minor Nominee) last recorded under the policy in case of policy on own life.
  • • The Proposer in case the policy is not on own life.
  • • Assignee in case the policy was assigned.
  • • Trustee under MWPA (Married Woman Protection Act) policies / Karta in case of HUF (Hindu   Undivided Family) policies.
In such circumstances, it is termed as "Open Title" situation. The Company would require the proof of title / Succession Certificate issued by the competent court. The Succession Certificate should specifically provide orders for disbursement of policy monies. If,however, the deceased has left a Will, a probate of the Will is required along with the copy of the Will.

Check your Claim Status

Individual Claims:
  • * Enter either Policy No. or Claim No.
Group Claims:
* Enter Policy number along with COI No / Employee ID or Claim No.
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