Insurance Ombudsman has been established (under Ombudsman Rules 2017, made by the Central Government), to resolve complaints against insurers, agents & intermediaries.

After making a written complaint with us, you have the option to approach Insurance Ombudsman. You have a year's time to approach Insurance Ombudsman, if (i) you are not satisfied with our response; (ii) we rejected you complaint; or (iii) we did not respond to your compliant within a month.

The list of Insurance Ombudsman offices is as below:

Location Manager Address Contact
Chennai Shri Virander Kumar

Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai – 600 018.

044 - 24333668 / 24335284 044 - 24333664 bimalokpal.chennai@ecoi.co.in
Chandigarh Shri. Manik B. Sonawane

Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh – 160 017

0172 - 2706196 / 2706468 0172 - 2708274 bimalokpal.chandigarh@ecoi.co.in
Bhubaneswar Shri. B. N. Mishra

Office of the Insurance Ombudsman, 62, Forest park, Bhubneshwar – 751 009.

0674 - 2596461 /2596455 0674 - 2596429 bimalokpal.bhubaneswar@ecoi.co.in
Bhopal Shri. R K Srivastava

Office of the Insurance Ombudsman,Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office,Near New Market,Bhopal – 462 003.

0755 - 2769201 / 2769202 0755 – 2769203 bimalokpal.bhopal@ecoi.co.in
Bengaluru Shri. M. Parshad

Office of the Insurance Ombudsman,Jeevan Soudha Building,PID No. 57-27-N-19Ground Floor, 19/19, 24th Main Road,JP Nagar, Ist Phase,Bengaluru – 560 078.

080 - 26652048 / 26652049 bimalokpal.bengaluru@ecoi.co.in
Ahmedabad Shri. / Smt.

Office of the Insurance Ombudsman,2nd floor, Ambica House,Near C.U. Shah College,5, Navyug Colony, Ashram Road,Ahmedabad – 380 014.

079 - 27546150 / 27546139 079 – 27546142 bimalokpal.ahmedabad@ecoi.co.in
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