We, at IDBI Federal Life Insurance Co Ltd (IDBI Federal) are committed to the protection of your privacy. Towards that end, we have taken reasonable steps to protect your online privacy and the confidentiality of personal information provided by you.

"Personal information" means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

"Sensitive personal data or information" of a person means such personal information which consists of information
relating to—

  • Password
  • Financial information such as bank account, credit card, debit card or other payment instrument details
  • Physical, physiological and mental health condition
  • Sexual orientation
  • Medical records and history
  • Biometric information
  • Any detail relating to the above clauses as provided to IDBI Federal Life Insurance for providing service and
  • Any of the information received under above clauses to IDBI Federal Life Insurance for processing, stored or processed under lawful contract or otherwise:

Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information.

IDBI Federal undertakes not to disclose the personal information provided by you to any person, unless such action is necessary to:

  • Conform to legal requirements or comply with legal processes
  • Protect and defend IDBI Federal’ or its Affiliates' rights, interests or property
  • Enforce the terms and conditions of the products or services
  • Analyse the usage pattern of the site or to get statistics on the number of visitors to the site
  • Protect the interests of IDBI Federal, its Affiliates, Associates, and Constituents or of other persons.

We may also use your personal information for the purposes of providing you with any services to which you subscribe, and any service-related activities such as:

  • Collecting premium/charges/ fees from you for those services
  • Notifying you or contacting you regarding any problem with, or the expiration of, such services.

In this regard, it may be necessary to disclose your personal information to one or more advisors and contractors of IDBI Federal and their sub-contractors, but such Advisors, contractors, and sub-contractors will be required to agree to use the information obtained from us only for these purposes.

IDBI Federal may collect unnamed statistics, which do not personally identify you. IDBI Federal may, and are authorised to share all personal information related to the details and transaction history of the Customers with its Affiliates/Banks/Financial Institutions/Credit Bureaus/Agencies. Participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management. You shall not hold IDBI Federal liable for use or disclosure of personal information for such reasons.

IDBI Federal or any of its employees shall not request you at any time to disclose any password created by you for the usage of this website.

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